Segpay Trio Among this Year’s XBIZ Award Nominees

Cathy, Teresa and Kristi

Last week we announced that Segpay was nominated for three Cybersocket Web Awards. Today we are proud to report three more nominations, this time for the XBIZ Exec Awards:

Account Exec of the Year: Kristi Greer

Chief Exec of the Year: Cathy Beardsley

WIA Woman of the Year: Teresa Van Eps

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Teresa was XBIZ Woman of the Month

Segpay’s Teresa Van Eps was XBIZ Woman of the Month for October.

Congratulations to Segpay Sales Director Teresa Van Eps, who was the subject of XBIZ’s Women in Adult profile for October! Please check out the great piece that XBIZ wrote about Teresa. They discuss Teresa’s background, along with her responsibilities and approach to work here at Segpay. This is quite the step up from our own profile of Teresa, posted on this blog last year.

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Evaluating Online Content from a Compliance Perspective

When it comes to the content on our merchants’ websites, we are extremely open minded. However, the credit card brands – Visa and Mastercard in particular – have pretty specific guidelines about what is allowed and what isn’t. A big part of Segpay’s role is in making sure our merchants are staying in compliance with these guidelines. Cathy’s latest piece on XBIZ.com, Taming the World ‘Wild’ Web, discusses what you need to know about content guidelines to avoid fines.

One of our responsibilities as a biller is to scrutinize content on the websites where we process, because inappropriate content can lead to serious consequences with the card brands. Even not having enough content can be a problem – not because it leads to fines, but because it can be a predictor of chargebacks.

Read more on XBIZ.com.

 

Increase Sales Globally by Making Your Consumers Feel at Home

Showing consumers prices in their local currency helps boost sales and retention.

Selling to consumers outside your home country can be tricky. If your primary business is based, say, in the United Kingdom and the prices on your website are displayed only in Pounds, you could be losing out on international customers who may be interested in your product but aren’t immediately sure how your prices translate to their local currency. Or, perhaps worse, they do buy but charge it back later, after seeing a different price on their credit card statement than they thought they paid at checkout.

By making sure you are giving consumers a localized experience, you can optimize your sales and grow your business as much as possible beyond your own borders. So how do you do it? Segpay merchants can use a three-pronged approach that starts with reporting, and combines language translations and localized currency.

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An Easier Way to Upgrade Memberships

Earlier this year we wrote about how Segpay Reporting Services (SRS) can make your life easier, in particular by automating or simplifying common billing and support tasks. One such task is upgrading or downgrading a recurring membership by changing the amount that is regularly rebilled. Previously, SRS only allowed you to decrease a rebill amount. However, now you can increase a recurring charge as well, with prior approval from the Segpay compliance team.

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