Today we released two updates to the Merchant Portal: an enhancement to the Approval Rates report, and a new option for Price Points.
Approval Rates report
The Approval Rates report shows you the percentage of your transactions that were approved and declined each day. Now you can drill down even deeper into the results, by grouping the approval data according to: website, cash program, customer country, IP country, package ID, merchant partner ID or price point ID. Even more grouping options for this report are coming soon.
You’ll also see more info associated with each approval and decline now, specifically: raw attempts, unique attempts, raw declines and unique declines. So if a transaction was initially declined, then re-tried and approved, you’ll see that “raw” decline along with the ultimate approval.
If you saw our recent LALEXPO preview, or the YNOT interview with Cathy and Jeff, you know we’ve been working on new initiatives to help cam merchants, including a program called “post pay” which will help manage the risk of ringing up huge bills during chats with models. You will now see a post pay option (read-only) when creating Digital Purchase or Dynamic price points. If you are interested in learning more about this feature and whether it makes sense for you, please ask your Segpay rep.
As always, please let us know what you think of these updates in the comments below or on our Ideas Portal.