We are proud to announce that Segpay has been nominated for two YNOT Awards: Best Billing Company and Businesswoman of the Year (Cathy). The winners will be announced September 15th in Prague.
Better late than never to announce that Segpay won Billing Company of the Year at this year’s AW Summit, Europe’s largest webcam industry show!
In May, David Hohman became Segpay’s newest VP of Finance, and its tallest employee (by a lot). We’re confident David will help take us to new heights in 2018 and beyond, so we wanted to take this opportunity to introduce you to Segpay’s new money man.
Please check out the latest article from Segpay CEO Cathy Beardsley in the June issue of XBIZ World. The article, Payment Processing Challenges Facing the Cam Market, discusses the huge growth of the Cam space, and its unique risks.
Mitchel Mastrucci (Mitch) is one of Segpay’s newest employees, having joined our client integrations and support team in February of this year. The folks here at Segpay are still learning about our new colleague, and thought you might like to join us in getting to know a little about Mitch.
It’s been a fun and educational last few weeks, as the Segpay team just finished show-hopping between three important industry events: XBIZ Miami (here in our South Florida backyard), and the Bucharest and AW Summits (just a bit farther away, in Romania).
We thought we’d post a quick summary of some popular discussion topics at the shows, in case you weren’t able to attend, or just want a refresher:
If you decide you don’t want to sell your services to users in a particular country, for any reason at all, now you can take care of it in the Merchant Portal.
It’s never fun to talk about customer cancellations, but the truth is, the more you know about why members cancel, the better you can address customer needs and ultimately make your service better so you’re retaining more members over the long haul.
Great news, we were re-certified as a licensed Payment Institution in the UK, which means Segpay complies with the new PSD2 directive in the EU, and can continue providing payment services in the UK and EU. From our official announcement:
Compliance with PSD2’s stronger requirements on data security and consumer protections maintains Segpay’s reputation as a secure, trusted provider,” said Cathy Beardsley, CEO of Segpay. “Our policies and procedures are ahead of our competitors and receiving this authorization demonstrates our continued commitment to go above and beyond to be a leader in compliance.
A few months ago, we posted a short piece summarizing GDPR. With the deadline now just a couple of weeks away, a lot of you are asking what we are doing to comply, and how we can help in your efforts. The short answer is that we are aware of the impending deadline, and are actively working with third-party counsel to develop processes for complying with GDPR requirements – such as the ability to provide consumers access to their data, and to respond to requests to remove consumer data from our systems.
We will have more specific details soon about our processes for complying with these and other GDPR requirements, once our efforts are complete. In the meantime, here is a link to our original post, with background about the GDPR and links to articles that go into more detail.