Segpay is Ready for PSD2

After working on it for months, we’re pleased to announce that Segpay is fully compliant with the European Service Directive PSD2.  Because of PSD2, merchants are required to have a strong form of 3-D Secure verification.  Merchants using our one-click service can take advantage of Segpay’s new seamless solution. Through a shortened version of the payment page, merchants will have their own area that doesn’t require consumers to interact with the Segpay portion.  Customers still may have to complete the challenge as required by their issuing bank.  Segpay supports all versions of 3-Ds, both 1.0 and 2.0.  In addition to the smoother, one-click service experience merchants can also indicate that a transaction is to be merchant initiated to get the SCA exemption and skip another validation.  This is designed for merchants who are either controlling their own rebills or doing their own on-demand billing like reloading consumer tokens when they get to a certain balance. 

Need help navagating PSD2? Simply reach out to your account manager or Segpay’s technical support team at at 1-800-996-0398 or Internationally at +1 954-376-3593.  We can also provide the updated PSD2 guidance document. 

Segpay Reports Strong Year Despite “Global Challenge”

Segpay is pleased to announce that it finished 2020 up significantly in overall revenue, capping one of the most successful years in the company’s 15-year history.  This growth was fueled by CAM merchants which outperformed all other market niches representing more than half of Segpay’s transaction volume, growing 55% year over year.   Subscription-based merchants also powered Segpay’s growth, up 33% year over year. 

“We made CAMs our focus five years ago and modified our system, streamlining and simplifying the checkout process to best support this segment,” said Segpay CEO Cathy Beardsley.  “Our risk tools are configurable by merchant, country and user level bringing flexibility to serve each merchant’s unique needs and requirements.”

This year commemorated Segpay’s 15th year in business and despite the challenges of the pandemic, it overcame and thrived.  Among the many accomplishments in 2020, Segpay added dozens of new clients, integrated PayPal into its payment processing platform, obtained its EU Payment Institution license ahead of Brexit, opened its European Union office in Dublin and much more.  For the full release please see Segpay’s recent media coverage in XBIZ.

XBIZ 2021 Heats Up, Virtual Seminars You Won’t Want to Miss

As XBIZ 2021 heads into day two, we’re excited to be a part of and presenting during today’s seminar line up.  First, Segpay CEO Cathy Beardsley will be a part of the panel of Billing 2021: The Year Ahead talking about the recent upheaval in payment processing. This executive session will dive into recent developments and help merchants prepare for what’s ahead this year.  Joining Cathy in the discussion is Jonathan Corona from Mobiuspay, Wendy Nelson from Netbilling, Karen Campbell from Orbitalpay, Raja Roy-Choudhury from Chargebackhelp, Evil Chris from Payze and Jeff Adams from CCBill.  This tech track discussion takes place at 3 p.m. PST.

Segpay is also presenting Best Practices for Managing User Uploaded Content.  Cathy will lead an expert panel on the best ways to protect yourself in managing user-uploaded content as recent events now have the spotlight shining on tube sites.  Cathy will be joined by JustFor.Fans’ Dominic Ford, Corey Silverstein from Silverstein Law, QRush.com’s Jim Austin, Tim Henning from ASACP and Segpay’s own Chris Clark.  This discussion will take place at 5 p.m. PST.  

Segpay’s Cathy Beardsley will also join two panels tomorrow, January 13th; at 4 p.m. PST for The Town Hall 2021 where the Free Speech Coalition will be discussing the top issues facing the adult industry and at 5 p.m. PST for the State of the Industry where panelists will share their predictions for the year to come. 

Access to these virtual seminars and all of XBIZ 2020 will be granted by XBIZ.net.  Hope to see you there. 

What’s Ahead for Payments as 2020 Comes to an End

If there ever was a year filled with change, it was 2020.  As we embrace the new year to come, it is important to note that there are two additional changes hitting the payments industry across Europe on January 1st: Brexit and PSD2. 

In her latest XBIZ Column, Cathy shares what these changes mean to you and how you can best prepare for them.

“For most with these changes, processors will do the heavy lifting,” said Segpay CEO Cathy Beardsley.  “For example, with Brexit, we received our EU license opening our Ireland entity back in September and Segpay is in full compliance all our European merchants need to do is sign an agreement with our company in Ireland to continue processing seamlessly.”

To read Cathy’s full column click here.

And the winner goes to….Segpay for Best Billing Company 2020

YNOT announced the winners of the 2020 YNOT Awards and we are honored to share that Segpay is the winner of Best Billing Company of the Year.  We want to give a heartfelt thanks to the YNOT voters and our peers for helping us receive this recognition of excellence in the business to business space. 

This year we celebrated our 15th anniversary in business and while COVID-19 put a damper on the party, we didn’t let us it get us down.  Our team pulled together, and we didn’t miss a beat.  We started Segpay with a very simple premise: That our merchants would always get paid before we do.  That premise is now a promise and how we operate every day.  You can count on us being with you All the Way to Paid™.

Feature Friday: Postback Report Offers Retry Option

Sometimes we add small features to existing reports that go unnoticed but could be helpful.   This week in our Feature Friday we wanted to highlight the Postbacks Report.  You’ll find a small checkbox in the top left side of your Postbacks report page.  Click there to requeue a failed postback so that it can be sent again.  You can also click on “Expand” or “Details” to find out more information about the postback.   As with other Segpay reports you can export the data and drill down for more details on the Purchase-ID or Transaction-ID. 

We believe that these features give you greater control over your data and can help you to troubleshoot issues more easily.  Need help using them or others features, reach out at Sales@Segpay.com. Any feedback or suggestions regarding this feature would be welcomed.

Giving Thanks for The Silver Linings in a Challenging 2020

No one imagined just how much COVID-19 would change the course of the year.  With the holiday giving season getting into full swing it’s a good time to recognize how we’ve been able to survive and think about what we’re grateful for. 

In her latest XBIZ Column, Cathy shares what she’s thankful for in 2020 from the ability to work from home to technology and the industry in general.

“Most years, I’ve traveled two to three times a month but this year I haven’t stepped on a plane since March, all of our meetings have been virtual,” said Segpay CEO Cathy Beardsley.  “I’m so thankful for the variety of online meeting tools available which have allowed us to continue to grow our business and service our clients’ needs.”

To read Cathy’s full column click here.

Awards Season Shines Spotlight on Segpay

We are humbled and excited to announce Segpay is nominated for two 2021 XBIZ Awards and two XBIZ 2021 Exec Awards. We want to send out a big THANK YOU to everyone who nominated us.  This week, Segpay received nominations for: Payment Services Company of the Year- IPSP and Payment Services Company of the Year – Merchant Services. Last week CEO, Cathy Beardsley was nominated for Chief Executive of the Year and Kristi Greer for Brand Ambassador of the Year.  According to XBIZ, these annual awards honor the best of the best, celebrating outstanding company and career achievements across a wide variety of prominent industry roles.

“We started Segpay with a very simple premise, that our merchants would always get paid before we do.  That premise is now a promise and is how we operate every day.” said Segpay CEO Cathy Beardsley.

How and When to Vote 

  • Vote here for the XBIZ Exec Awards on XBIZ.net now through Wednesday, November 25th
  • Vote here for the 2021 XBIZ Awards which begins Monday, November 23rd for the XBIZ Awards.

The awards will be presented as part of the virtual edition of the XBIZ Show January 11 -14th 2021.  We are proud of these nominations and hope the XBIZ voters will consider us worthy of their votes.  We look forward to seeing you virtually at the party in January.

Segpay Fully Compliant Ahead of Year-End Deadline

Segpay is pleased to announce that it is fully compliant and ready to process merchant transactions in both the UK and EU ahead of two major changes set to impact European Payments; PSD2 and Brexit.  Both mandates are scheduled to take effect on December 31, 2020.

Segpay has implemented Strong Customer Authentication (SCA) making it fully compliant ahead of the EU Revised Payment Service Directive (PSD2).  SCA is based on two forms of authentication for online and card present transactions which will be mandated at the end of December.  Merchants not able to meet the deadline are able to point their EU consumer traffic that typically is processed through an EU acquirer to Segpay to meet the new compliance requirements.  

“It was a pretty heavy lift to get the system ready to support 3D secure 2.0 as well as meet all of the PSD2 rules,” said Segpay CEO Cathy Beardsley. “We are proud to be ahead of schedule and able to offer options for those who find themselves struggling to meet the deadline.”

Segpay also secured its EU license last September and officially opened its Ireland office, meeting the licenced processor requirements of financial, compliance and support personnel in both jurisdictions.  Segpay merchants located outside the UK, will transition to Segpay’s Ireland entity and license.  They’ll be processed and paid out through Segpay’s European banking network.  Segpay’s UK merchants will remain with Segpay UK and will be processed and paid out through Segpay’s UK banking network.

For more information about processing across Europe with Segpay please contact sales@segpay.com.

How to Thrive in the ‘Cancel Culture’

This year has tested everyone’s survival skills.  Many businesses are taking a hard look at their overall risk analysis.  As a company, Segpay goes through several different audit functions and explores multiple risk scenarios to investigate what could potentially put our company in harm’s way.  We look at things like security risks during our payment card industry compliance audits to make sure our systems are redundant and can’t be penetrated by outside intrusions.  It’s vital to make sure all our data is secure.  We also review our financial risk through annual accounting audits and our regulatory risk when preparing our annual updates to policies and procedures.

In Cathy’s latest XBIZ Column Cathy shares tips from the Segpay risk analysis team to reveal the top ways to conduct your company’s brand risk analysis.

“Many of us do all these risk assessments but leave one important area open: our company’s brand risk,” said Segpay CEO Cathy Beardsley.  “It’s an easy target and if you don’t have a detailed protection plan in place a worst-case scenario could bring your business down.”

To learn more about how to survive in this cancel culture read the full column here.