It’s hard to believe but we are nearing the one-year anniversary of the pandemic. While it turbo-charged some industries it also decimated others. Segpay is lucky to be one of those who has remained strong and continued to add to its offerings at a time when so many have turned to ecommerce. In this month’s XBIZ World Magazine, Segpay CEO Cathy Beardsley and Segpay was selected as one of the highlighted businesses to share its success story in the edition’s Cover Story Storm Blazers.
“Branding and hosting powerhouses supercharged clients with much-needed marketing muscle and heavyweight servers that would not buckle beneath the strain of socially distanced fans and partners,” said Alejandro Freixes XBIZ Managing Editor. “For Cathy Beardsley of Segpay, that meant finding ways to put merchants first with features that streamlined and simplified the checkout process.”
In 2020, Segpay made several enhancements and updated its cyber security practices. It also added payment options with the integration of PayPal as a payment option and the addition of four local currencies to its Dynamic Multi-Currency for its U.S. Merchants.
“Offering multiple currencies helps to eliminate the fluctuation between the dollar and other local currencies,” Beardsley said. “We’ve also been preparing for the EU Revised Payment Services Directive for some time and this past year, the Segpay compliance team optimized the PSD2 workflow providing greater control for merchants and has reduced friction and cart abandonment by their customers.”
After working on it for months, we’re pleased to announce that Segpay is fully compliant with the European Service Directive PSD2. Because of PSD2, merchants are required to have a strong form of 3-D Secure verification. Merchants using our one-click service can take advantage of Segpay’s new seamless solution. Through a shortened version of the payment page, merchants will have their own area that doesn’t require consumers to interact with the Segpay portion. Customers still may have to complete the challenge as required by their issuing bank. Segpay supports all versions of 3-Ds, both 1.0 and 2.0. In addition to the smoother, one-click service experience merchants can also indicate that a transaction is to be merchant initiated to get the SCA exemption and skip another validation. This is designed for merchants who are either controlling their own rebills or doing their own on-demand billing like reloading consumer tokens when they get to a certain balance.
Need help navigating PSD2? Simply reach out to your account manager or Segpay’s technical support team at at 1-800-996-0398 or Internationally at +1 954-376-3593. We can also provide the updated PSD2 guidance document.
Segpay is pleased to announce that it finished 2020 up significantly in overall revenue, capping one of the most successful years in the company’s 15-year history. This growth was fueled by CAM merchants which outperformed all other market niches representing more than half of Segpay’s transaction volume, growing 55% year over year. Subscription-based merchants also powered Segpay’s growth, up 33% year over year.
“We made CAMs our focus five years ago and modified our system, streamlining and simplifying the checkout process to best support this segment,” said Segpay CEO Cathy Beardsley. “Our risk tools are configurable by merchant, country and user level bringing flexibility to serve each merchant’s unique needs and requirements.”
This year commemorated Segpay’s 15th year in business and despite the challenges of the pandemic, it overcame and thrived. Among the many accomplishments in 2020, Segpay added dozens of new clients, integrated PayPal into its payment processing platform, obtained its EU Payment Institution license ahead of Brexit, opened its European Union office in Dublin and much more. For the full release please see Segpay’s recent media coverage in XBIZ.
As XBIZ 2021 heads into day two, we’re excited to be a part of and presenting during today’s seminar line up. First, Segpay CEO Cathy Beardsley will be a part of the panel of Billing 2021: The Year Ahead talking about the recent upheaval in payment processing. This executive session will dive into recent developments and help merchants prepare for what’s ahead this year. Joining Cathy in the discussion is Jonathan Corona from Mobiuspay, Wendy Nelson from Netbilling, Karen Campbell from Orbitalpay, Raja Roy-Choudhury from Chargebackhelp, Evil Chris from Payze and Jeff Adams from CCBill. This tech track discussion takes place at 3 p.m. PST.
Segpay is also presenting Best Practices for Managing User Uploaded Content. Cathy will lead an expert panel on the best ways to protect yourself in managing user-uploaded content as recent events now have the spotlight shining on tube sites. Cathy will be joined by JustFor.Fans’ Dominic Ford, Corey Silverstein from Silverstein Law, QRush.com’s Jim Austin, Tim Henning from ASACP and Segpay’s own Chris Clark. This discussion will take place at 5 p.m. PST.
Segpay’s Cathy Beardsley will also join two panels tomorrow, January 13th; at 4 p.m. PST for The Town Hall 2021 where the Free Speech Coalition will be discussing the top issues facing the adult industry and at 5 p.m. PST for the State of the Industry where panelists will share their predictions for the year to come.
Access to these virtual seminars and all of XBIZ 2020 will be granted by XBIZ.net. Hope to see you there.
Segpay is pleased to announce the expansion of its Multi-Currency options adding Dynamic Multi-Currency (DMC) for U.S. Merchants and the addition of four local currencies: Russian Rubles, Czech Koruna, Indian Rupees and Israeli Shekels. These additions bring Segpay’s total number of supported local currencies to sixteen, assisting merchants marketing abroad by simplifying the conversion process. The expansion also allows merchants to offer these local currencies in four additional regions of the world ahead of the busiest shopping season of the year.
“This year it’s predicted that ecommerce holiday sales are expected to surge between 25 to 35 percent,” said Cathy Beardsley, Segpay President and CEO. “By using DMC our merchants and their consumers don’t have to worry about exchange rates and unpredictable dollar fluctuations allowing them to concentrate on their business while we continue to get them paid.”
Offering multiple currencies eliminates the fluctuation between the dollar and the other local currencies. Merchants with Segpay’s DMC enabled in their payment package(s) will automatically have access to the new currencies. To learn more about Segpay’s Dynamic Multicurrency enabled payment packages please contact email@example.com. Read more on the additions in Segpay’s recent media coverage in YNOT.
Just weeks after opening an office in Dublin, Ireland Segpay, a global leader in digital payment processing, announced an expansion of its employee base in South Florida.
Segpay has added two fulltime Sales Support Representatives to its team and promoted a long-term company veteran to lead the group. Kristi Greer, who has been with Segpay for 15 years has been promoted to the role of Director of Sales. She will also continue to oversee Segpay’s Merchant Services Group. Ruben Perez and Patricia Ucros join Segpay and will report to Greer.
“Kristi is a dedicated, high performing member of Segpay’s sales team and a key part of our overall success, we’re excited to promote her to this important position,” said Segpay CEO Cathy Beardsley.
Segpay also hired Raphael Rattray-Morris as its new Customer Service Manager and promoted Caroline Karolinko to Marketing and Sales Support Manager and Sastra Maharaj to Accountant.
“As we continue to grow our business, it’s just as important that we nurture and recognize employee excellence,” said Beardsley. “We felt it was necessary to acknowledge these key individuals who show up and step up each and every day at Segpay.”
Segpay is pleased to announce system-wide enhancements to its merchant services platform, improving the suite of solutions offered to merchants in several areas from real-time reporting to more simplified client management pages.
Segpay’s new Systems Status Page reports any issue in real-time going back over the past seven days. It’s designed as a performance tracker of all systems and will describe any incidents as well as if and how it was resolved. Merchants can subscribe to receive text and email alerts from the System Status page managed by Segpay’s IT department.
“We are the first company in the space to offer this real-time reporting tool for our merchants furthering our missing of being transparent with our clients throughout the payment process,” said Jeff Rosenzweig, Segpay VP of Operations.
Also included in the enhancements is Segpay’s new Merchant Portal, and an updated API process. To read more follow Segpay’s recent media coverage in YNOT, AVN and XBIZ.
Segpay’s new merchant portal is now available for beta clients. Users will find it easier to navigate with a crisp, modern look that showcases Segpay’s powerful functionality. Our designers have been busy for months working to create the new merchant portal. One of the most noticeable changes is the additional space found at the top of the pages. The benefit of this design change is that it offers more room for search results to be displayed in that area. To change your search, simply expand the section to see your search options again. Take a quick tour of the new portal. We’re confident you’ll find it much improved and designed with you in mind.
To join our ongoing beta and try the new merchant portal contact your account manager or reach out to us at Sales@Segpay.com and we’ll get you started.
Segpay is pleased to introduce our new Systems Status Page. The system reports any issues in real-time going back over the last seven days. It’s designed as a performance tracker of all systems and will describe any incident as well as if and how it was resolved.
“We’re excited to be the first company in the space to offer a real time feature like this,” said Jeff Rosenzweig, Segpay VP of Operations. “It furthers our mission of being transparent with our merchants at every step of the payment process.”
Merchants can subscribe to receive text and email alerts from the Systems Status Page. It will be managed by Segpay’s IT department. To view the new Systems Status Page, click here: https://segpay.statuspage.io/