Reduce Risk by Verifying a Cardholder’s Identity Up Front

Earlier this year, YNOT.com interviewed Segpay’s Cathy Beardsley and Jeff Rosenzweig about our plans for 2018. Those plans included a verification feature to ensure cardholders are who they say they are. As of today, that feature is available to merchants who want to bolster their fraud defenses with another layer of security.

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Reactivation Offers – Another Tool to Boost Customer Retention

You’re probably familiar with Cancel/Keep retention offers, which can persuade a consumer to change his/her mind about cancelling. This week we are introducing Reactivation retention offers, which can bring back consumers whose accounts were already cancelled or expired, by making it extremely easy to restore an inactive membership.

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Download a List of Your Websites and Price Points

A list of your websites, price points, and all the data associated with them is always available for you in the SegPay Merchant Portal. But what if you want to grab that data and save or share it in different formats? We’re glad you asked! As of today, you can download all of your website and price point info in an Excel file, or a CSV or PDF. Go to My Websites in the Merchant Portal, and when viewing your list of sites or price points, look for the Download link above the table.

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View Credit Card Types in Transaction Reports (and One Other Merchant Portal Update)

The Transaction Detail report now lets you see the type of payment used, and for credit card payments the type of card (Visa, Mastercard, Amex, etc.). When running the report, select Advanced Options and choose Card Type and Payment Type.

 

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