Facts at Your Fingertips

Segpay is pleased to introduce our new Systems Status Page.  The system reports any issues in real-time going back over the last seven days.  It’s designed as a performance tracker of all systems and will describe any incident as well as if and how it was resolved.

“We’re excited to be the first company in the space to offer a real time feature like this,” said Jeff Rosenzweig, Segpay VP of Operations.  “It furthers our mission of being transparent with our merchants at every step of the payment process.”

Merchants can subscribe to receive text and email alerts from the Systems Status Page.  It will be managed by Segpay’s IT department.  To view the new Systems Status Page, click here: https://segpay.statuspage.io/

Faster Payments, Better Uptime, More Happiness

You should be experiencing all of these things, thanks to a recent migration of our servers to a new provider offering faster performance, more redundancy (so SegPay remains available even when a server goes down) and expanded capacity to accommodate our growth.

The migration gives us a disaster recovery site – in the event something ever happens to our main facility – which of course we hope to never use. It also provides increased protection against denial of service attacks. It’s all about making SegPay even more rock-solidly reliable for your payments.

Immediately, consumers should see a snappier response when submitting payments, and get quicker access to the content they paid for. Happy consumers mean happy merchants. And better uptime over the long term means more purchases flowing through our system. We’re all happy about that.

If you have any questions about how this news affects you, please email us at techsupport@segpay.com or contact your sales rep.