Make Your Life Easier with SRS

What is Segpay’s Reporting Service (SRS)? In a nutshell, it’s just what the headline above says: a way to make your life easier – assuming, of course, you are a merchant processing payments with Segpay. SRS lets you automate and/or simplify consumer support tasks and the retrieval of key stats about your transactions, all via http requests from your system to Segpay’s.

Continue reading “Make Your Life Easier with SRS”

Consider Non Credit Card Options for Funding Your Cryptocurrency Accounts

shutterstock_683817310

Those involved in the cryptocurrency markets are familiar with the process for funding an exchange account to make trades. However, if you use a credit card to fund your account, chances are you will start seeing an additional transaction fee. Both Visa and MasterCard have clarified the Merchant Category (MCC) Codes used to classify these transactions, and the result is higher fees for consumers.

Continue reading “Consider Non Credit Card Options for Funding Your Cryptocurrency Accounts”

More Tips for Improving Customer Retention

Back in July, SegPay CEO Cathy Beardsley wrote about customer retention strategies for subscription-based businesses, in particular how important it is to understand why customers are leaving (a.k.a., “churn”) before you can determine the best ways to retain them. Cathy defined a few different types of customer churn and suggested ways to combat each type:

Continue reading “More Tips for Improving Customer Retention”

Help with Settling Euro funds in USD

For many years, SegPay has paired US merchants who do business in Europe with local acquirers that provide payouts in US Dollars. However, for various reasons the ability to find sufficient merchant settlement options for USD payouts has been getting more challenging. We expect this trend to continue, so we wanted you to be aware and let you know how we’re preparing.

Continue reading “Help with Settling Euro funds in USD”

Taking Your Business Global May be Easier than You Think

When you think about growing your business beyond the borders of your home country, it probably feels like a daunting task: you have to consider language translations, currency conversions, cultural sensitivities, not to mention navigating a potential maze of local laws and regulations. However, depending on where you are located and how customizable your website is, taking the first step may not be as difficult as it seems.

Continue reading “Taking Your Business Global May be Easier than You Think”

The Non-Sexy Side of Running a Successful Online Business

Product and marketing strategies tend to get the most attention while running a business day-to-day – making it easy to lose sight of the little things that help sustain a successful operation. In her latest piece published on XBiz.com, SegPay’s CEO Cathy Beardsley lays out a list of 13 essential (if non-sexy) steps that some businesses overlook at their peril:

Continue reading “The Non-Sexy Side of Running a Successful Online Business”