Damage related to cybercrime is projected to hit $6 trillion annually by 2021. No matter how careful you are, everyone is vulnerable to a cybersecurity attack.
“Preventing cyber-attacks isn’t easy, as a company we go through a stringent Level 1 Payment Card Industry (PCI) compliance audit in the U.S. and EU,” said Segpay CEO Cathy Beardsley. “This audit helps us protect merchants who use our services and is required by our major credit partners.”
Attacks against e-commerce applications are by far the leading cause of breaches in the retail industry. Now that the entire world is using credit more for contactless payments, it’s very important to make security one of your top priorities. In Cathy’s latest column Three Tips to Increase Your Subscription Site’s Security she offers advice on what merchants can do to protect their business by prioritizing security. You can read the entire column here.
No one wants to see a customer go. The longer you keep a customer, the better their lifetime value to your business. So, why not do all you can to stop them from leaving? A great way to stem churn is Reactivation Offers.
As all business owners know, it’s crucial – and not always easy – to retain your most talented people. Cathy’s latest XBIZ piece came from a meeting with ecommerce CEOs, where participants shared their best practices for keeping employees happy, so they’ll want to stick around for the long haul.
Today is National Stress Awareness Day. We hope it’s a day that doesn’t apply to you because you’re stress-free, but the truth is that most of us do experience stress and today is a day to discuss, and hopefully try to resolve, whatever is causing stress in our lives.
What is Segpay’s Reporting Service (SRS)? In a nutshell, it’s just what the headline above says: a way to make your life easier – assuming, of course, you are a merchant processing payments with Segpay. SRS lets you automate and/or simplify consumer support tasks and the retrieval of key stats about your transactions, all via http requests from your system to Segpay’s.
Those involved in the cryptocurrency markets are familiar with the process for funding an exchange account to make trades. However, if you use a credit card to fund your account, chances are you will start seeing an additional transaction fee. Both Visa and MasterCard have clarified the Merchant Category (MCC) Codes used to classify these transactions, and the result is higher fees for consumers.
Back in July, SegPay CEO Cathy Beardsley wrote about customer retention strategies for subscription-based businesses, in particular how important it is to understand why customers are leaving (a.k.a., “churn”) before you can determine the best ways to retain them. Cathy defined a few different types of customer churn and suggested ways to combat each type:
For many years, SegPay has paired US merchants who do business in Europe with local acquirers that provide payouts in US Dollars. However, for various reasons the ability to find sufficient merchant settlement options for USD payouts has been getting more challenging. We expect this trend to continue, so we wanted you to be aware and let you know how we’re preparing.
When you think about growing your business beyond the borders of your home country, it probably feels like a daunting task: you have to consider language translations, currency conversions, cultural sensitivities, not to mention navigating a potential maze of local laws and regulations. However, depending on where you are located and how customizable your website is, taking the first step may not be as difficult as it seems.