Account Exec of the Year: Kristi Greer
Chief Exec of the Year: Cathy Beardsley
WIA Woman of the Year: Teresa Van Eps
Today is National Stress Awareness Day. We hope it’s a day that doesn’t apply to you because you’re stress-free, but the truth is that most of us do experience stress and today is a day to discuss, and hopefully try to resolve, whatever is causing stress in our lives.
Congratulations to Segpay Sales Director Teresa Van Eps, who was the subject of XBIZ’s Women in Adult profile for October! Please check out the great piece that XBIZ wrote about Teresa. They discuss Teresa’s background, along with her responsibilities and approach to work here at Segpay. This is quite the step up from our own profile of Teresa, posted on this blog last year.
We are proud to announce that Segpay has been nominated for the following Cybersocket Web Awards:
- Best Billing Company
- Business Person of the Year (Cathy)
- Best Marketing, Social Media or Affiliate Rep (Kristi)
When it comes to the content on our merchants’ websites, we are extremely open minded. However, the credit card brands – Visa and Mastercard in particular – have pretty specific guidelines about what is allowed and what isn’t. A big part of Segpay’s role is in making sure our merchants are staying in compliance with these guidelines. Cathy’s latest piece on XBIZ.com, Taming the World ‘Wild’ Web, discusses what you need to know about content guidelines to avoid fines.
One of our responsibilities as a biller is to scrutinize content on the websites where we process, because inappropriate content can lead to serious consequences with the card brands. Even not having enough content can be a problem – not because it leads to fines, but because it can be a predictor of chargebacks.
Selling to consumers outside your home country can be tricky. If your primary business is based, say, in the United Kingdom and the prices on your website are displayed only in Pounds, you could be losing out on international customers who may be interested in your product but aren’t immediately sure how your prices translate to their local currency. Or, perhaps worse, they do buy but charge it back later, after seeing a different price on their credit card statement than they thought they paid at checkout.
By making sure you are giving consumers a localized experience, you can optimize your sales and grow your business as much as possible beyond your own borders. So how do you do it? Segpay merchants can use a three-pronged approach that starts with reporting, and combines language translations and localized currency.
Protecting the payment and customer data that flows through our system is job 1. To that end, we recently implemented two measures that help ensure the security around that data is as strong as it can possibly be.
October 14th starts National Business Women’s Week here in the US, but Segpay CEO Cathy Beardsley will commemorate the occasion overseas – by attending the 2nd annual European Women Payments Network Conference and Awards, October 15-16 in Amsterdam.
Earlier this year we wrote about how Segpay Reporting Services (SRS) can make your life easier, in particular by automating or simplifying common billing and support tasks. One such task is upgrading or downgrading a recurring membership by changing the amount that is regularly rebilled. Previously, SRS only allowed you to decrease a rebill amount. However, now you can increase a recurring charge as well, with prior approval from the Segpay compliance team.